Terms and Conditions
Please review the terms and conditions governing the use of 24Locksmith Inc. services, website, and SMS communication channels.
1. General Terms of Service
Welcome to 24Locksmith Inc. By requesting our locksmith services, submitting service forms through our website (24locksmith.us), or communicating with our technicians, you agree to comply with and be bound by these Terms and Conditions.
All locksmith operations provided by 24Locksmith Inc. are delivered by licensed, bonded, and insured technicians operating in accordance with Florida state regulations.
2. SMS Terms & Conditions
Mobile Opt-In & Privacy Protection
Mobile Opt-In, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes under any circumstances. Your phone number is strictly used for locksmith-related operational updates and service fulfillment.
By providing your mobile phone number, you authorize 24Locksmith Inc. to send text messages regarding your requested locksmith services.
3. Types of SMS Communications
If you have consented to receive text messages from 24Locksmith Inc., you may receive messages related to:
Job & Technician Status
Real-time updates regarding locksmith dispatch, technician ETA, and arrival confirmation.
Payments & Digital Invoices
Receipt notifications, payment confirmation links, or invoice delivery for completed work.
Appointment Reminders
Scheduled service reminders (e.g. “Hi [Client Name], this is 24Locksmith Inc. This is a reminder for your scheduled appointment... We might call you at least 1 hour before heading out to you at (813) 578-1111.”).
Service Follow-ups
Post-service quality checks to ensure complete satisfaction with installed locks or keys.
4. Message Frequency & Potential Fees
Message Frequency: Message frequency varies depending on your active service requests. For example, you may receive up to 5 SMS messages per week related to your active appointments, billing, or locksmith job status.
Rates & Fees: Standard message and data rates may apply depending on your mobile carrier's wireless pricing plan. These fees may vary if messages are sent domestically or internationally.
5. Opt-In & Opt-Out Methods
How You Opt-In:
- Online Forms: By submitting a quote or appointment request form on our website and checking the optional SMS consent checkbox.
- Verbal Consent: By explicitly providing verbal consent to our customer service dispatcher over the phone.
How You Opt-Out:
You can opt out of receiving SMS messages at any time. Simply reply “STOP” to any text message received from 24Locksmith Inc. Alternatively, you can contact us directly at (813) 578-1111 to request removal from our messaging list.
6. Help & Support Instructions
If you experience any issues with SMS messaging or need assistance regarding a locksmith job:
- Reply with the keyword “HELP” to any text message you receive.
- Visit our official website support page at https://24locksmith.us.
- Call our 24/7 customer service desk directly at (813) 578-1111.
7. Contact Information
For questions, terms inquiries, or privacy concerns, reach out to 24Locksmith Inc.:
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